by madeleine kwan | Sep 6, 2022 | News
According to this Gartner report, “technology companies spanning consumer products and often B2B solutions (like human resources solutions, financial services, cyber-physical and solutions leveraging AI/ML) must rein in VoC before it runs amok. They must listen...
by madeleine kwan | Jan 25, 2022 | News
We were extremely pleased to have kama DEI identified by world-leading research firm Gartner as one of 18 Emotion AI technology vendors. In their December 2021 report “Competitive Landscape: Emotion AI Technologies, Worldwide” by Annette Zimmermann,...
by madeleine kwan | Jun 18, 2021 | News
Enterprises’ back-office system architecture strategy has twisted and turned over the decades since the digital uprise of the 20th century. In the early days, systems tended to be in-house, proprietary platforms. Following this, monolithic or single-vendor...
