Dear Customers and Partners


The constantly changing global COVID-19 situation is creating tremendous impact and uncertainty – this is a time filled with concern for family, friends, and coworkers, but it is also a time of concern for our future. Our hearts and thoughts are with each and every one of you.

At we take this situation extremely seriously, both with our employee community, as well as externally with our customers and partners. Fortunately, since our inception, we have been a virtual company with workers both local and abroad, meeting regularly in person, but most often using online meetings. For the next 30 days, we have implemented a virtual-only policy thereby limiting our employees’ risk of infection in the communities they live in as well as through our own person-to-person contact.

Of course, our business continuity plan also extends to all areas of operations. Our servers are all operated and managed remotely with our industry-leading partner AWS. We are extending our ‘virtual-first’ operations policy to our customer and sales engagements with online meetings to the greatest extent possible. Rest assured, we are open for business and fully prepared to serve you. If you feel that we can support you in any way, please don’t hesitate to issue a service request with our ServiceDESK also available through our chatbot.

In addition, we are actively creating tools using our own kama DEI emotional intelligence platform that can be helpful in this time of concern and uncertainty. More on this in our next blog post.

Please be safe and stay healthy.

Brian Ritchie
Chief Executive Officer