by Kaye Schatz | Dec 18, 2024 | Blog
Listen to this blog Reducing AI Hallucinations: Why Human Oversight is Key AI technology is transforming how businesses engage with customers. Customers expect higher levels of service quality from an AI bot interacting with them, rather than the old days of...
by Kaye Schatz | Dec 10, 2024 | Blog
Listen to this blog Why AI Accuracy is a Non-Negotiable Bang! In 2023, suddenly the world was alight with chatter about the paradigm shifting new technology called ChatGPT. It was near magic in its abilities. Answers to just about any question you could...
by Kaye Schatz | Nov 26, 2024 | Blog
Listen to this blog Boosting How Customers Trust AI For businesses today, building trust in AI is essential. Customers expect AI systems to deliver accurate, transparent, and fair interactions. According to research by Salesforce, 61% of users expect virtual...
by Kaye Schatz | Nov 19, 2024 | Blog
AI Benefits and Risks: Is Balance Better? The rise of large language models (LLMs) is reshaping industries worldwide. These advanced AI models have brought incredible benefits. They are enabling companies to automate complex tasks, streamlining communication, and...
by Kaye Schatz | Nov 12, 2024 | Blog
What is a Virtual Agent? On questioning what is a virtual agent, the answer is complex, as follows. Before answering, consider that Virtual Agents (VA) are transforming how organizations interact with customers. These AI-powered assistants are more than just automated...
by Charles Dimov | Nov 7, 2024 | Blog
Investing in AI: Canada’s $2.4 Billion for Productivity In a bold move to solidify its position as a leader in AI, Canada recently announced a $2.4 billion investment to accelerate the country’s AI sector. Announced in April 2024, this funding aims to...
