“New AI Capabilities are Paving the Way for Advanced Virtual Assistants” is kama.ai’s newest white paper, examining the various technical innovations which are evolving AVA capabilities, specifically Emotion AI. It provides use-case examples from numerous industries and benefits of leveraging AVAs, backed up by the most recent insight from industry-leading researchers Gartner and Forrester.
“As virtual assistants continue to rise in popularity and necessity, technological innovations in Artificial Intelligence are evolving to support advanced capabilities. As a result, the industry is seeing a massive revitalization of AI. The combination of various technologies is allowing a broader range of AI to customer interactions, ultimately providing richer customer experiences at reduced costs to the enterprise. With these new technologies emerging from several different but related domains, the industry sees a new empowered form of Advanced Virtual Assistants arising.”
Read the full white paper here.