Episode 2: Human in the Loop – The Key to Trustworthy AI with Mark Cosyn
How do we make AI truly trustworthy?
In Episode 2 of Responsible AI in Action, we sit down with Mark Cosyn, VP of Business Development at kama.ai, to explore the critical role of people in AI systems.
Watch the full episode now:
Mark unpacks what “human in the loop” really means, and why keeping people involved is essential—not just for oversight, but for empathy, context, and cultural relevance.
“AI can provide the knowledge, but when it comes to experience, what should I do, what should I consider, that’s where humans come in.”
— Mark Cosyn, kama.ai
From the difference between knowledge and lived experience, to how Kama.ai designs AI that reflects human values, this episode offers a grounded, real-world look at what responsible AI implementation looks like.
In this episode, you’ll learn:
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Why trust in AI starts with human participation
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The risks of removing people from the decision-making process
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How culturally aware AI supports inclusive outcomes
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What makes “experiential AI” different from traditional automation
🎧 Watch now and discover how human-centered design makes AI smarter, safer, and more aligned with our values.