Composite AI – Our Responsible AI Solution

Brian Ritchie, kama.ai, Felicia Anthonio, #KeepItOn coalition, and Dr. Moses Isooba, Executive Director of UNNGOF for Forus Workshop on AI Activism

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Composite AI: Your Safe AI Solution?

Artificial intelligence is transforming businesses around the world. From customer service to healthcare, AI is making processes more efficient, insightful, and scalable. But with this power comes risk. While Large Language Models (LLMs) can produce amazing results, they can also hallucinate, provide biased responses, and introduce data security risks. A study by SiliconAngle.com shows that generative AI models exhibit hallucinations in approximately 3% to 10% of their responses, leading to false or misleading information. While two other studies by Oxford University, and OpenAI point to the systems hallucinating in as many as 58% of the responses. USING OPENAI’S CHATGPT 4 AND OTHER PUBLIC MODELS, WE SHOW THAT LLMS HALLUCINATE AT LEAST 58% OF THE TIME, STRUGGLE TO PREDICT THEIR OWN HALLUCINATIONS, AND OFTEN UNCRITICALLY ACCEPT INCORRECT USER ASSUMPTIONSWhen AI is unpredictable, it puts brand reputation and critical decision-making at risk. Enterprises need a safe, trustworthy AI solution.

Enter Composite AI, a cutting-edge approach that blends multiple AI technologies to ensure accuracy, transparency, and efficiency. At the forefront of this movement, kama.ai has introduced GenAI’s Sober Second Mind®, combining the strengths of Knowledge Graph AI, Generative AI, and Human Augmentation for enterprise-ready, responsible AI solutions.

The Need for a Safer AI Solution

Businesses today need AI that generates not just answers, but the right answers. The risks of AI failures are significant:

  • Hallucinations: AI fabricates information, leading to false or misleading responses and risks of this information being improperly used by employees or clients.
  • Bias & Ethics Risks: AI systems can unintentionally reinforce prejudices or discriminatory outcomes.
  • Brand Reputation Damage: Incorrect AI-generated responses can cause legal, regulatory, or PR disasters.
  • High Cost of Errors: In industries like finance, legal, and healthcare, even small AI errors can lead to thousands of wrong answers annually, increasing costs, and damaging long-standing client or employee relationships.

It is not difficult to see that these issues can lead to increased, not decreased, costs for organizations destroying any Return on Investment (RoI) that was intended under the AI automation project in the first place.

This is why other forms of deterministic AI, such as Knowledge Graph AI, are gaining traction. They ensure traceability, governance, and compliance, making them highly attractive for enterprises. However, while safer and more reliable, they can lack the creative and adaptive capabilities of LLMs.

Wouldn’t it be great to combine the accuracy of deterministic AI with the flexibility of generative AI? That’s exactly what Composite AI does.

What is Composite AI?

an AI image of a brain showing 2 sides - logic and creativity

Composite AI integrates multiple AI techniques to maximize efficiency, adaptability, accuracy, and control. In the case of GenAI’s Sober Second Mind®, it weaves two core elements together:

  • Knowledge Graph AI – Stores and retrieves enterprise approved information and processes, ensuring accuracy and trust, as a deterministic or fully-engineered solution.
  • Generative AI (GenAI) – Provides creative, natural-sounding responses and adapts to user inquiries as a probabilistic solution often based on the organization’s own documentation as with Retrieval-Augmented Generation or RAG.

Think of it as a composite AI solution that brings together the creative (probabilistic) and logical (deterministic) sides of the brain, to create a whole, balanced intelligence. Add to this human augmentation and the emotional AI element inherent in kama.ai’s solution, and its ability to integrate Robotic Process Automation… and you have the robust building blocks for Agentic AI.

Furthermore, kama.ai‘s form of Composite AI integrates human augmentation in three ways. Firstly, human Knowledge Administrators build ‘Collections’ for generative responses from the most relevant and up-to-date enterprise documents. Next, human end-users can review the information delivered and provide real-time feedback. Lastly, human Knowledge Managers administering the AI Agent, use the real time feedback to continually enhance the deterministic knowledge graph AI component for the most accurate and responsible information delivery for subsequent inquiries and interactions.

With a Composite AI solution like this, businesses can ensure both fully-governed and AI-generated responses are as accurate, intelligent, and responsive as possible.

Why Businesses Need Composite AI

For large enterprises and brands that cannot afford AI errors, Composite AI is the safest bet. Here’s why:

  1. Ensuring Accuracy and Brand Protection

A global bank using AI for customer inquiries cannot afford even a small percentage of incorrect responses. kama.ai’s Composite AI ensures all answers are pre-validated and governed, eliminating misinformation.

  1. Balancing Creativity and Control

Some AI applications, like marketing chatbots or FAQ systems, benefit from a more flexible AI policy. kama.ai’s Composite AI allows customized governance levels, enabling creative freedom where needed while ensuring strict control over critical information and functions.

  1. Pre-Sanctioned Data for optimal Compliance and Trust

Unlike standard Retrieval-Augmented Generation (RAG) systems, which may introduce biased or misleading data, kama.ai’s Knowledge Graph AI prevents unintended information leaks, ensuring AI pulls only from trusted sources pre-approved by the enterprise.

  1. Lower AI Implementation Costs and Improved RoI

kama.ai’s Composite AI requires less data processing power, reduced deployment cost and timelines, making it easier to deploy and maintain. Enterprises save on infrastructure, build cost, compliance, and operational costs.

Real-World Applications of Composite AI

Composite AI is already transforming industries:

  1. Enterprise Virtual Agents (Chatbots) – AI-driven customer support with pre-validated responses and adaptive human-governed learning.
  2. Financial Services – AI assistance for investment recommendations, compliance, and customer inquiries.
  3. Legal & Compliance – AI-driven information delivery based on governed knowledge bases with 100% accuracy.
  4. HR & Corporate Training – AI-powered HR assistants that provide accurate employee guidance without misinformation for optimal efficiency and compliance.

 

The Future of Safe AI women sitting around a table in discussion

Composite AI is the future of enterprise automation. Companies no longer need to choose between creativity and accuracy. With GenAI’s Sober Second Mind®, businesses get the best of both worlds

  • Governance where it matters
  • Creativity where it’s allowed
  • 100% accuracy in mission-critical areas
  • Lower costs, greater efficiency and improved RoI

If brand reputation, accuracy, and compliance matter to your business, Composite AI is the safe AI solution you’ve been looking for.

 

If it’s got to be right, it’s got to be kama.ai.

Need a solution that has flexibility and accuracy discussed above? Then reach out for a quick discussion about whether the GenAI’s Sober Second Mind® is right for your needs.