by Kaye Schatz | Dec 18, 2024 | Blog
Reducing AI Hallucinations: Why Human Oversight is Key AI technology is transforming how businesses engage with customers. Customers expect higher levels of service quality from an AI bot interacting with them, rather than the old days of waiting for a human agent to...
by Kaye Schatz | Dec 10, 2024 | Blog
Why AI Accuracy is a Non-Negotiable Bang! In 2023, suddenly the world was alight with chatter about the paradigm shifting new technology called ChatGPT. It was near magic in its abilities. Answers to just about any question you could imagine. And the answers were...
by Kaye Schatz | Dec 4, 2024 | News
Leading Responsible AI Solutions for Trusted Enterprise Knowledge Delivery TORONTO, Ontario, December 3, 2024 – kama.ai, a leader in responsible, conversational AI solutions, announces two new capabilities to launch in early 2025 as part of its Designed...
by Kaye Schatz | Nov 26, 2024 | Blog
Boosting How Customers Trust AI For businesses today, building trust in AI is essential. Customers expect AI systems to deliver accurate, transparent, and fair interactions. According to research by Salesforce, 61% of users expect virtual agents to provide reliable...
by Kaye Schatz | Nov 19, 2024 | Blog
AI Benefits and Risks: Is Balance Better? The rise of large language models (LLMs) is reshaping industries worldwide. These advanced AI models have brought incredible benefits. They are enabling companies to automate complex tasks, streamlining communication, and...