Reducing AI Hallucinations

Reducing AI Hallucinations

Reducing AI Hallucinations: Why Human Oversight is Key AI technology is transforming how businesses engage with customers. Customers expect higher levels of service quality from an AI bot interacting with them, rather than the old days of waiting for a human agent to...
AI Accuracy is a Non-Negotiable

AI Accuracy is a Non-Negotiable

Why AI Accuracy is a Non-Negotiable Bang! In 2023, suddenly the world was alight with chatter about the paradigm shifting new technology called ChatGPT. It was near magic in its abilities. Answers to just about any question you could imagine. And the answers were...
Boosting How Customers Trust AI

Boosting How Customers Trust AI

Boosting How Customers Trust AI For businesses today, building trust in AI is essential. Customers expect AI systems to deliver accurate, transparent, and fair interactions. According to research by Salesforce, 61% of users expect virtual agents to provide reliable...
AI Benefits and Risks

AI Benefits and Risks

AI Benefits and Risks: Is Balance Better? The rise of large language models (LLMs) is reshaping industries worldwide. These advanced AI models have brought incredible benefits. They are enabling companies to automate complex tasks, streamlining communication, and...